Shipping Policy
Effective Date: [Insert Date]
Thank you for shopping with Antly Gifts. Since we specialize in personalised and customised gifts, please read our shipping policy carefully before placing an order.
1. Order Processing Time
- All customised orders require production time.
- Orders are processed within 1–3 business days after successful payment confirmation.
- During peak seasons (festivals, special occasions), processing time may be slightly longer.
Production begins only after we receive complete customization details (photos, names, messages, etc.).
2. Shipping Time
- Standard delivery time: 3–7 business days depending on your location.
- Remote areas may take additional time.
- Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.
3. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout.
- Free shipping may be offered on selected products or promotional offers.
4. Order Tracking
Once your order is shipped, you will receive tracking details via:
- SMS
- WhatsApp (if applicable)
You can track your order using the provided tracking number.
5. Incorrect Address
Customers are responsible for providing accurate shipping details.
Antly Gifts will not be responsible for:
- Delivery failures due to incorrect or incomplete address
- Delays caused by wrong contact number
If an order is returned due to incorrect address, re-shipping charges may apply.
6. Damaged or Lost Shipments
If your order arrives damaged:
- Please contact us within 48 hours of delivery
- Share clear photos of the damaged product and packaging
We will review and arrange a replacement if approved.
Antly Gifts is not responsible for delays caused by courier partners, but we will assist you in resolving the issue.
7. International Shipping
Currently, we ship within India only.
For international orders, please contact us before placing an order.
8. Contact Us
For any shipping-related questions, please contact:
📧 Email: antlygifts@gmail.com
📞 Phone: 9845658438