Terms & Conditions
Effective Date: [Insert Date]
Welcome to Antly Gifts. By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before placing an order.
1. About Antly Gifts
Antly Gifts is an online store specializing in personalised photo frames, mugs, keychains, and a wide range of customised gifts designed to capture special moments, memories, and emotions
2. Use of the Website
By using our website, you agree that:
- You are at least 18 years old or accessing the website under the supervision of a parent or guardian.
- You will provide accurate and complete information while placing orders.
- You will not misuse the website for any unlawful or fraudulent activity.
We reserve the right to refuse service or cancel orders at our discretion if we suspect misuse or violation of these terms.
3. Product Customisation
- Customers are responsible for providing correct photos, names, spellings, dates, and other customization details.
- Once the order is confirmed and sent for production, changes may not be possible.
- Slight variations in color, design placement, or finish may occur due to screen resolution and printing processes.
4. Pricing & Payments
- All prices are listed in INR and are subject to change without prior notice.
- Full payment must be made at the time of placing the order.
- We reserve the right to cancel any order due to pricing errors or payment issues.
5. Order Processing & Delivery
- Orders are processed only after successful payment confirmation.
- Production time may vary depending on the customization.
- Delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.
- Antly Gifts is not responsible for delays caused by incorrect shipping details provided by the customer.
6. Cancellation & Refund Policy
- Since most products are customised, orders cannot be cancelled once production has started.
- Refunds or replacements will only be provided in case of:
- Damaged product during transit
- Incorrect product received
- Customers must report issues within 48 hours of delivery with clear photos as proof.
7. Intellectual Property
All website content including logos, images, product designs, text, and graphics are the property of Antly Gifts and may not be copied, reproduced, or used without written permission.
8. Limitation of Liability
Antly Gifts shall not be liable for:
- Indirect or incidental damages arising from product use.
- Minor variations in customized products.
- Delays caused by courier partners or natural events.
Our maximum liability is limited to the value of the product purchased.
9. Privacy
Customer information collected during order placement will be used only for order processing, communication, and service improvement. We do not sell or share personal information with third parties except as required for delivery and payment processing.
10. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website implies acceptance of updated terms.
11. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
📧 Email: antlygifts@gmail.com
📞 Phone: 9845658438